Annual Reports 2019 Annual Report - Always Here; In Touch...Involved...Innovating2018 Annual Report - Shared Ownership, Shared Values2017 Annual Report - Resilience2016 Annual Report - Balancing Sound Policies & Sustained Growth2015 Annual Report - Core Strength - Building for Tomorrow2014 Annual Report - A Paradigm Shift for Sustained Growth and Profitability2013 Annual Report - Validating Our Future2012 Annual Report - Stability in an Unstable Global Environment